The Pleasure Chest Upper East Side

What you’ll find

Vibrators, dildos, anal and male toys, app-controlled products, lubricants, safer-sex supplies, lingerie, restraints and wider BDSM gear across beginner and specialist levels. The Upper East Side flagship has the brand's broader New York selection and promotes free virtual workshops centred on education, enjoyment and

Best time to browse

Early weekday afternoons are best for unhurried comparison and questions; the store remains open until 22:00 daily for after-work or pre-date shopping. Check the linked Eventbrite programme before travelling for a workshop, as events are scheduled separately. This location is in-store shopping only rather than local pi

Online store & international shipping

The full online store ships to more than 250 countries. Orders usually leave in one to two business days; international air mail is quoted at one to six weeks and insured FedEx or UPS at five to twelve business days, excluding customs delays. Destination laws, taxes and duties remain the buyer's responsibility.

Payment methods

Online checkout accepts Visa, Mastercard, American Express, Discover, JCB and PayPal; current product pages also display Afterpay on eligible purchases. US-bank checks and money orders are accepted by mail, but personal checks delay dispatch for three weeks. Verify in-store wallet availability at the register.

Privacy & inclusion

Online orders use a plain box or envelope, show Innov8 Solutions as sender and appear as 'Innov8*PC 1-888-773-1631' on card statements. The flagship explicitly frames service around sex positivity, education and inclusion; the website states a WCAG 2.1 accessibility goal and provides a dedicated accessibility contact.