Service detail
SARI and Bristol Hate Crime and Discrimination Services
About this service
SARI leads Bristol's multi-agency hate-crime and discrimination service, supporting incidents linked to sexual orientation, transgender identity and other protected or perceived identities. Help can include listening, safety planning, advocacy and navigating justice or community systems. Support does not depend on choosing a police report, and intersectional cases are central rather than treated as an exception.
Practical details
Provider: Stand Against Racism and Inequality
Area: 15 Portland Square, Bristol BS2 8SJ, United Kingdom
Availability: Contact by phone or online referral during service hours; this is not an emergency line. Call 999 when there is immediate danger.
Contact: 0117 942 0060; BHCDS freephone 0800 171 2272
Service intelligence
Know before you go
Booking lead time
Phone or submit a referral as soon as support is needed; no police report is required first. Response is case-led rather than instant, so use 999 for immediate danger.
Best time
After reaching safety, record what happened and contact the service while details and evidence are available. The person affected controls whether police or court routes are pursued.
Who it suits
People targeted over actual or perceived sexual orientation, transgender identity, race, faith, disability or overlapping identities across Bristol and Avon and Somerset.
What to prepare
Keep messages, dates, witnesses and photos only when safe. Say which contact method is secure and whether interpretation, housing, transport or legal advocacy is relevant.
Provider inclusion
SARI leads a multi-agency service and reports dedicated LGBTQ+ casework alongside intersectional anti-hate expertise, avoiding a one-characteristic-only response.
Community rating
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