Service detail
Pronto Arcigay Torino
About this service
A trained volunteer listening and welcome desk for questions about orientation, gender identity, family or workplace acceptance and the local LGBTQIA+ network. It also supports people seeking asylum after sexual-orientation or gender-identity persecution. This is an orientation doorway, not an emergency line or a replacement for specialist legal or clinical care.
Practical details
Provider: Arcigay Torino Ottavio Mai
Area: CasArcobaleno, Via Bernardino Lanino 3/A, 10152 Torino, Italy
Availability: Friday 16:30-19:30 by email appointment only.
Contact: accoglienza@arcigaytorino.it; +39 011 765 0051
Service intelligence
Know before you go
Booking lead time
Friday sessions are appointment-only by email. Write ahead rather than arriving at CasArcobaleno and expecting an immediate confidential conversation.
Best time
Use the first email to state the broad topic and urgency without disclosing more than necessary; staff can then direct family, work, asylum or identity questions.
Who it suits
People questioning or navigating orientation and gender identity, relatives, workers facing acceptance issues, newcomers and asylum seekers affected by SOGI persecution.
What to prepare
Ask what the volunteers can provide, what requires a lawyer or clinician, and whether language or accessibility support can be arranged.
Provider inclusion
Professionally trained volunteers and explicit asylum support make this more than a social welcome desk, while its scope remains listening and referral.
Community rating
Member rating not available yet
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